Return

  • HOW CAN I RETURN GOODS?

You have the right to return your order within 14 days.The returned goods must have intact integrity and preserved commercial appearance. The return period starts from the day on which the delivery of your order is made.

If you want to return something, please use the following steps:

1 Print RETURN FORM and fill in the number of your order, indicatebank account pabout which you would like to be refunded the amount, account holder, etc.

2 Place the goods you wish to return, including the Return Form, in the package with which your order arrived. Please remember that the Return Form must always be attached to the returned item..

3 Send the package to the following address: Speedy office
Marten, Ruse regionе)
13 Alexander Nevsky Street 
  • DO I NEED TO PAY THE DELIVERY FOR THE RETURN OF THE GOODS?

The goods are subject to return if all courier fees are at the expense of the customer. In case you send a shipment without paying the courier return fee, it will not be accepted.

 

  • HOW WILL YOU BE INFORMED THAT THE GOODS I RETURN HAVE BEEN PROCESSED?

Once we receive your shipment in our warehouse, we will send you a return notification by email, confirming receipt of the shipment.

 

  • CAN I RETURN UNDERWEAR OR SWIMSUITS?
We are sorry, but we do not accept returns of swimwear and underwear for hygienic reasons.

  • REIMBURSEMENT
Upon return of goods, all amounts paid on the order, except for courier services are refunded by bank transfer. The order refund period is within 14 days from the receipt of the returned products in our warehouses. The fee for processing and transfer of the returned goods is BGN 2. This amount will be deducted from the amount that will be refunded to you.
Size chart

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*Акцията е валидна до изчерпване на количествата